Infosys Infosys Jobs 2025 | Hiring Freshers for Senior Process Executive | Bangalore – Apply Now Recruitment 2025

Salary information has not been disclosed in the available job details. Candidates should confirm compensation on the official application page.

Infosys is hiring fresh graduates for the role of Senior Process Executive in its BPO Service Line. The position involves customer service, voice support, and communication with international customers. This role is perfect for candidates who have strong communication skills and are willing to work in a voice-based process in a fast-paced environment.
You will be responsible for handling customer queries, providing resolutions, and ensuring customer satisfaction through professional interaction.

• Communicate effectively with international customers through voice process.
• Handle customer complaints, queries, and service requests professionally.
• Resolve issues with accuracy, patience, and customer-first attitude.
• Maintain process documentation and follow standard operating procedures.
• Ensure customer satisfaction through quality service.
• Work on customer service tickets and follow-up tasks.
• Be flexible to work in 24/7 rotational shifts.
• Maintain high standards of communication and professional behavior.

• Any graduate from any stream can apply.
• Freshers are eligible (no prior experience required).
• Must have strong verbal communication skills.
• Must be comfortable working in rotational and night shifts.
• Should be interested in customer-service / voice-based roles.
• Must be eligible to work in Bangalore.

• Excellent verbal communication in English.
• Ability to handle customer interactions confidently.
• Problem-solving mindset with attention to detail.
• Good listening and comprehension skills.
• Basic computer skills and ability to multi-task.
• Flexibility to work in 24/7 work environment.
• Customer-focused attitude with patience and professionalism.

Eligibles can apply for this drive online by clicking the link below. All upcoming interview details, exam schedules, and shortlisting updates will be sent directly to your registered email address.

👉 Click Here to Apply: Infosys Official website