Infosys Process Executive Recruitment 2026 | Freshers Jobs in Bangalore

Infosys is a global leader in next-generation digital services and consulting. Founded in 1981, the company has grown into one of the most respected IT companies in the world. With over 250,000 employees worldwide, Infosys delivers technology-driven solutions to clients across various industries.

The company offers services in IT consulting, outsourcing, cloud computing, artificial intelligence, and digital transformation. Infosys is listed on the New York Stock Exchange (NYSE) and has a strong global presence.

Infosys is known for its employee-friendly policies, structured training programs, and opportunities for career growth. The company focuses on innovation and continuous learning, making it an ideal workplace for freshers.

Working at Infosys provides exposure to global clients, real-time business challenges, and a chance to build a long-term career in the IT and BPO industry.

The salary for the Process Executive position will be offered according to company norms and industry standards.

Infosys is hiring for the role of Process Executive, where candidates will be responsible for handling customer interactions and resolving client issues efficiently. This is a voice-based process role that requires strong communication and problem-solving skills.

As a Process Executive, you will interact with customers through calls, understand their issues, and provide effective solutions. The role requires working in a fast-paced environment with a focus on customer satisfaction.

Candidates should be comfortable working in night shifts and in a work-from-office setup. This role is ideal for freshers who want to gain experience in customer service and operations.

• Handle customer queries through voice calls
• Resolve client issues in a timely and efficient manner
• Provide accurate information to customers
• Maintain high levels of customer satisfaction
• Understand customer problems and offer appropriate solutions
• Work in night shifts and rotational schedules
• Manage time effectively during customer interactions
• Maintain records of customer interactions
• Follow company policies and guidelines
• Collaborate with team members for issue resolution

• Any graduate (full-time degree) can apply
• Freshers and candidates with up to 2 years experience
• Good communication skills in English
• Willing to work in night shifts
• Comfortable with voice process roles
• Ready to work from office
• Flexible to work in Bangalore, Mysore, or Pune
• Basic computer knowledge required
• Strong willingness to learn
• Ability to work in a team environment

• Excellent verbal communication skills
• Strong problem-solving ability
• Good listening skills
• Customer handling skills
• Time management skills
• Basic computer and typing skills
• Ability to work under pressure
• Adaptability to shift-based work
• Positive attitude and teamwork
• Analytical thinking

Eligibles can apply for this drive online by clicking the link below. All upcoming interview details, exam schedules, and shortlisting updates will be sent directly to your registered email address.

👉 Click Here to Apply: Infosys Official website

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