[24]7.ai [24]7.ai Walk-in Drive in Hyderabad – International Voice Process (0–5 Years Experience) Recruitment 2025

[24]7.ai is a globally recognized customer engagement and AI-powered services company. It supports some of the world’s leading brands by delivering exceptional customer service through voice and digital channels. With a strong presence in India and abroad, [24]7.ai provides a stable career path, structured training, and growth opportunities for employees.

Salary information has not been disclosed in the available job details. Candidates should confirm compensation on the official application page.

This role is for an International Voice Process, where candidates will interact with international customers and provide customer support services. Employees will be responsible for handling customer queries, resolving issues efficiently, and ensuring high customer satisfaction.
The role requires excellent communication skills, the ability to multitask, and readiness to work in a 24×7 shift environment.

• As an International Voice Process Executive at [24]7.ai, you will be responsible for delivering high-quality customer support to international clients. Your day-to-day responsibilities will include:
• Handling inbound and outbound calls from international customers professionally and confidently
• Understanding customer queries, concerns, and issues, and providing accurate and timely resolutions
• Delivering exceptional customer service while maintaining company quality standards
• Documenting customer interactions clearly and correctly in internal systems
• Managing multiple tasks efficiently, including calls, system updates, and follow-ups
• Maintaining a positive and empathetic attitude while dealing with customers
• Meeting performance metrics such as call quality, customer satisfaction, and compliance
• Following process guidelines, scripts, and escalation procedures
• Working collaboratively with team members and supervisors to improve service quality
• Adhering to company policies related to data security, confidentiality, and compliance
• This role requires strong communication skills, patience, and the ability to handle customers from different cultures and regions.

• Candidates must meet the following eligibility requirements to apply for this walk-in drive:
• Educational Qualification:
• Intermediate (10+2) OR
• Diploma (10+3) OR
• Any Graduation
• Experience:
• Freshers are welcome
• Candidates with 0 to 5 years of experience in international voice/customer service roles can apply
• Age Limit:
• Minimum: 18 years
• Maximum: 35 years
• Shift & Availability:
• Willingness to work complete night shifts
• Ready to work in a 24×7 rotational shift environment
• Immediate joiners are strongly preferred
• Documentation:
• Mandatory submission of 10th and 12th board mark sheets
• Experienced candidates must carry valid experience letters, offer letters, and payslips
• Other Conditions:
• Regularly pursuing students are not eligible
• Candidates must live within a 23 km radius of the office location or be willing to relocate
• Applicants who attended a [24]7.ai interview in the last 30 days are not eligible

• To succeed in this role, candidates should possess the following skills and qualities:
• Communication Skills
• Excellent spoken English with clear pronunciation
• Ability to communicate confidently with international customers
• Good listening skills to understand customer needs accurately
• Customer Handling Skills
• Strong problem-solving and decision-making abilities
• Ability to stay calm and professional during challenging customer interactions
• Customer-first mindset with a focus on satisfaction and resolution
• Technical & Functional Skills
• Basic computer knowledge and system navigation skills
• Ability to learn and use customer support tools and software
• Comfortable working with multiple systems simultaneously
• Personal Skills
• Strong multitasking and time management skills
• Good coordination and teamwork abilities
• Flexibility to adapt to process changes and feedback
• Willingness to work in night shifts and rotational week-offs
• Behavioral Skills
• Positive attitude and willingness to learn
• High level of accountability and ownership
• Ability to follow instructions, scripts, and compliance requirements

Eligibles can apply for this drive online by clicking the link below. All upcoming interview details, exam schedules, and shortlisting updates will be sent directly to your registered email address.

👉 Click Here to Apply: [24]7.ai Official website