ZoomInfo Career Opening
ZoomInfo Software Engineer I Recruitment 2026
Freshers Jobs in Bangalore
| Company | ZoomInfo |
|---|---|
| Category | Software Jobs |
| Job Type | Internship |
| Location | Bangalore |
| Experience | Freshers |
| Batch Eligible | Any Batch |
| Course | B.E / B.Tech |
About Company
ZoomInfo is the employer offering the Software Engineer I – Salesforce Support role in Bangalore. The company seeks early‑career technology professionals to support its Salesforce platform operations.
Job Description
The role is a Tier 1 Support Specialist for Salesforce Platform Operations. The candidate will act as the primary point of contact for day‑to‑day Salesforce support, handling tickets, monitoring performance, troubleshooting user issues, maintaining data, and assisting with basic quality‑assurance activities. The position combines Salesforce support, data management, troubleshooting, QA, business analysis, and process improvement, working with business users and cross‑functional teams to resolve production issues, document processes, support testing, and ensure stable operational workflows.
Roles & Responsibilities
- - Serve as the first point of contact for Salesforce support tickets and platform performance monitoring
- - Troubleshoot and resolve user issues on the Salesforce platform
- - Maintain and verify Salesforce data integrity using Data Loader, Workbench or Import Wizard
- - Assist with basic QA activities and support testing efforts
- - Collaborate with business users and cross‑functional teams to address production problems
- - Document support procedures and update knowledge base
- - Participate in process improvement initiatives for platform stability
Eligibility Criteria
- - Bachelor’s degree in Computer Science, Electronics or a related technical discipline
- - 0–2 years of experience in business analysis, systems analysis, quality assurance or related technology roles
- - Basic experience with Salesforce configuration and data‑loading tools
- - Understanding of software delivery lifecycles and API testing concepts (e.g., Postman)
- - Familiarity with database fundamentals and data integrity verification
Skills Required
- Salesforce configuration, Data Loader, Workbench, Import Wizard, API testing (Postman), database fundamentals, data integrity verification, business analysis, quality assurance
Selection Process
Resume shortlisting → Online technical assessment → HR interview → Final interview with the hiring manager
This application is no longer accepting applications
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