Wipro Career Opening
Wipro System Engineer Recruitment 2026
Freshers Jobs in Hyderabad
| Company | Wipro |
|---|---|
| Category | IT |
| Job Type | Full time |
| Location | Hyderabad |
| Experience | Fresher |
| Batch Eligible | 2022 / 2023 / 2024 / 2025 / Any Batch |
| Course | Bachelor’s / Master’s Degree |
About Company
Wipro Limited is one of the world’s leading IT consulting and business services companies. Founded in 1945, Wipro has grown into a global organization that provides innovative technology solutions to businesses across various industries.
The company specializes in services such as cloud computing, artificial intelligence, cybersecurity, analytics, consulting, and digital transformation. Wipro helps organizations modernize their IT infrastructure and adopt new technologies that improve efficiency and productivity.
With more than 190,000 employees worldwide, Wipro operates in over 60 countries and serves clients across six continents. The company works with major enterprises in industries such as banking, healthcare, manufacturing, retail, and telecommunications.
Wipro is also known for its strong commitment to sustainability, ethical business practices, and corporate responsibility. The company continuously invests in employee development through training programs, certifications, and career growth opportunities.
For fresh graduates, Wipro provides a supportive environment where they can learn new technologies, gain practical experience, and build a successful career in the IT industry.
Job Description
Wipro is hiring System Engineers who will be responsible for providing technical support and resolving customer issues related to operating systems and enterprise applications.
In this role, employees will interact with customers through phone calls, emails, or support tickets to understand their issues and provide appropriate solutions. The role involves troubleshooting problems related to Windows operating systems, Outlook, Teams, VPN, Citrix, VDI, and other enterprise applications.
System Engineers will also be responsible for documenting incidents, escalating complex issues to higher-level support teams, and ensuring customer satisfaction through timely issue resolution.
This role requires strong communication skills, technical troubleshooting ability, and a customer-focused mindset. Candidates should also be comfortable working in a fast-paced environment and handling multiple customer queries.
Roles & Responsibilities
- • Provide technical support for customers through calls, emails, or support tickets
- • Troubleshoot operating system and application-related issues
- • Resolve customer complaints and provide appropriate solutions
- • Monitor and manage support tickets efficiently
- • Escalate unresolved issues to higher-level technical teams
- • Provide accurate product and service information to customers
- • Maintain proper documentation of customer interactions
- • Identify patterns in customer issues and report them to management
- • Create standard operating procedures for recurring technical problems
- • Ensure high customer satisfaction through effective communication and support
Eligibility Criteria
- • Candidates must have a Bachelor’s or Master’s degree from a recognized university
- • Freshers are eligible to apply for this role
- • Candidates from any batch year can apply
- • Basic knowledge of operating systems and technical troubleshooting
- • Good communication and interpersonal skills
- • Ability to work in a customer support environment
- • Strong problem-solving and analytical abilities
- • Willingness to learn new technologies
- • Ability to work in a team environment
- • Willingness to work from the Hyderabad office
Skills Required
- • Excellent communication skills
- • Strong troubleshooting abilities
- • Knowledge of Windows operating systems
- • Familiarity with Outlook, Teams, VPN, and Citrix
- • Basic understanding of networking concepts
- • Ability to handle customer complaints professionally
- • Good analytical and problem-solving skills
- • Ability to multitask and manage multiple customer requests
- • Documentation and reporting skills
- • Positive attitude and willingness to learn new technologies
This application is no longer accepting applications
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