Sutherland Customer Support Associate Recruitment 2026

Sutherland is a global business process and digital transformation company that partners with leading organizations across industries to deliver exceptional customer experiences. With operations in multiple countries, the company provides services in customer support, technical support, finance, healthcare, banking, retail, and digital solutions. Sutherland offers a collaborative work environment where employees receive professional training, career development opportunities, and exposure to international clients. The company is known for its employee-friendly culture, performance-based growth, and focus on continuous learning, making it an excellent workplace for fresh graduates and experienced professionals.

Salary information has not been disclosed in the available job details. Candidates should confirm compensation on the official application page.

Sutherland is hiring Customer Support Associates to provide excellent support to customers through voice, chat, or email channels. Candidates will assist customers by resolving their queries, providing accurate information, and ensuring a positive customer experience. The role requires strong communication skills, problem-solving abilities, and the willingness to work in rotational shifts. Freshers with good communication skills are encouraged to apply.

• Handle customer queries through calls, chat, or email.
• Provide accurate information and appropriate solutions.
• Resolve customer complaints professionally.
• Maintain high customer satisfaction standards.
• Record customer interactions using CRM tools.
• Follow company policies and quality guidelines.
• Escalate complex issues when necessary.
• Meet daily productivity and quality targets.
• Work effectively with team members.
• Ensure confidentiality of customer information

• Any Graduate or Diploma holder can apply.
• Freshers and candidates with up to 2 years of experience are eligible.
• Good verbal and written English communication skills.
• Basic computer knowledge.
• Willingness to work in rotational shifts.
• Strong customer service mindset.
• Immediate joiners are preferred.

• Customer Service
• Communication Skills
• Active Listening
• Problem Solving
• Teamwork
• Time Management
• MS Office
• CRM Tools
• Email Support
• Chat Support
• Voice Process
• Attention to Detail
• Multitasking

Eligibles can apply for this drive online by clicking the link below. All upcoming interview details, exam schedules, and shortlisting updates will be sent directly to your registered email address.

👉 Click Here to Apply: Sutherland Official website