JobOffCampus
Sutherland Career Opening

Sutherland Customer Support Associate Recruitment 2026

Freshers Jobs in Bangalore

Posted: Jul 10, 2026 Bangalore Views Applications Closed

Quick Summary: Sutherland is listing the role of Customer Support Associate. Applications for this listing are marked closed.

CompanySutherland
CategoryNon-IT
Job TypeFull Time
LocationBangalore
ExperienceFreshers
Batch Eligible2023 / 2024 / 2025 / 2026
CourseB.Com / BBA / BBM
About Company
Sutherland is a global business process and digital transformation company that partners with leading organizations across industries to deliver exceptional customer experiences. With operations in multiple countries, the company provides services in customer support, technical support, finance, healthcare, banking, retail, and digital solutions. Sutherland offers a collaborative work environment where employees receive professional training, career development opportunities, and exposure to international clients. The company is known for its employee-friendly culture, performance-based growth, and focus on continuous learning, making it an excellent workplace for fresh graduates and experienced professionals.
Job Description
Sutherland is hiring Customer Support Associates to provide excellent support to customers through voice, chat, or email channels. Candidates will assist customers by resolving their queries, providing accurate information, and ensuring a positive customer experience. The role requires strong communication skills, problem-solving abilities, and the willingness to work in rotational shifts. Freshers with good communication skills are encouraged to apply.
Roles & Responsibilities
  • Handle customer queries through calls, chat, or email.
  • Provide accurate information and appropriate solutions.
  • Resolve customer complaints professionally.
  • Maintain high customer satisfaction standards.
  • Record customer interactions using CRM tools.
  • Follow company policies and quality guidelines.
  • Escalate complex issues when necessary.
  • Meet daily productivity and quality targets.
  • Work effectively with team members.
  • Ensure confidentiality of customer information
Eligibility Criteria
  • Any Graduate or Diploma holder can apply.
  • Freshers and candidates with up to 2 years of experience are eligible.
  • Good verbal and written English communication skills.
  • Basic computer knowledge.
  • Willingness to work in rotational shifts.
  • Strong customer service mindset.
  • Immediate joiners are preferred.
Skills Required
  • Customer Service
  • Communication Skills
  • Active Listening
  • Problem Solving
  • Teamwork
  • Time Management
  • MS Office
  • CRM Tools
  • Email Support
  • Chat Support
  • Voice Process
  • Attention to Detail
  • Multitasking
Selection Process
  • Online Application
  • HR Screening
  • Communication Assessment
  • Voice/Chat Interview
  • Operations Interview
  • HR Discussion
  • Document Verification
  • Offer Letter & Onboarding

This application is no longer accepting applications

The application window for this job has closed. Jobs on JobOffCampus are available for applications for up to 45 days from the posting date, unless the employer's stated deadline is earlier.

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