HCLTech Process Associate Recruitment 2026 | Freshers Jobs in Bangalore

HCLTech (HCL Technologies) is a leading global technology company that helps enterprises transform their businesses for the digital age. With over four decades of innovation and a strong global presence, HCLTech delivers cutting-edge IT services, consulting, and business process outsourcing (BPO) solutions.

The company is known for its strong culture of invention, customer-centric approach, and commitment to diversity and sustainability. HCLTech serves clients across multiple industries including banking, healthcare, telecom, retail, and financial services.

HCLTech also provides excellent career growth opportunities for fresh graduates through structured training programs and professional development initiatives.

Now, HCLTech is conducting its Off Campus Drive 2026 for the role of Process Associate in Chennai.

This is a great opportunity for fresh graduates who want to start their careers in banking voice process and customer support roles.

The salary for the Process Associate position will be offered according to company norms and industry standards.

HCLTech is hiring freshers for the Banking Voice Process under the Process Associate role. This is a full-time position based in Chennai.

As a Process Associate, you will handle inbound and outbound customer calls related to banking services. The role requires strong communication skills, customer handling ability, and flexibility to work in UK shift timings or rotational shifts.

The hiring process will be conducted through Face-to-Face interviews at the HCL Amburban Transit location.

This role is suitable for fresh graduates who want to build their career in customer service, banking process, and BPO operations.

• As a Process Associate at HCLTech, you will be responsible for handling inbound and outbound customer calls related to banking services while ensuring high levels of customer satisfaction. The role involves interacting professionally with customers, addressing their queries, and providing accurate information as per company guidelines. You will be required to maintain proper documentation of calls, update customer records in the system, and follow standard operating procedures to ensure quality service delivery. In addition to managing calls efficiently, you must demonstrate strong communication skills, patience, and problem-solving ability while working in UK shift timings or rotational shifts. The position also requires collaboration with team members and adherence to performance metrics to meet organizational goals.

• Candidates applying for the Process Associate role must have completed any undergraduate or postgraduate degree, including MBA 2025, MA 2025, MSc 2025 (non-CS/IT), and M.Com 2025. Freshers are welcome to apply, and candidates with backlogs are also eligible for consideration. However, B.E, B.Tech, Engineering, Tech graduates, MSc CS/IT, and MCA candidates are not eligible for this role. Applicants should possess good communication skills, strong interpersonal abilities, and a willingness to work in voice process operations with flexibility for UK and rotational shifts. A positive attitude, customer-focused mindset, and basic computer knowledge are essential to perform effectively in this role.

• Candidates applying for the Process Associate role should possess strong verbal and written communication skills, with the ability to interact confidently and professionally with customers. A clear speaking voice, active listening ability, and strong interpersonal skills are essential for handling inbound and outbound calls effectively. Applicants should demonstrate good problem-solving abilities and the capacity to handle customer concerns with patience and empathy. Basic computer knowledge, including familiarity with MS Office and data entry systems, is required to maintain accurate records and update information efficiently. The role also demands adaptability to work in UK shift timings or rotational shifts, along with a collaborative mindset to work effectively within a team environment. Strong time management skills, attention to detail, and a customer-focused approach are crucial for delivering high-quality service and meeting performance targets.

Eligibles can apply for this drive online by clicking the link below. All upcoming interview details, exam schedules, and shortlisting updates will be sent directly to your registered email address.

👉 Click Here to Apply: HCLTech Official website

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