Oracle Support Engineer 1 Recruitment 2026

Oracle is one of the world's leading technology companies, offering cloud infrastructure, enterprise software, database solutions, and business applications. Its products are used by organizations across industries including banking, healthcare, retail, manufacturing, and government. Oracle focuses on innovation in cloud computing, artificial intelligence, data management, and enterprise applications. With offices across India, the company provides excellent career opportunities for freshers and experienced professionals. Employees get exposure to modern technologies, global projects, continuous learning programs, and a collaborative work environment that supports professional growth.

Salary information has not been disclosed in the available job details. Candidates should confirm compensation on the official application page.

Oracle is looking for a Support Engineer 1 to join its Services and Support team in Bengaluru. In this role, you will assist customers by resolving technical issues, analysing product-related problems, and providing timely support through different communication channels. You will work closely with engineering and product teams whenever complex issues require deeper investigation.

The role is suitable for candidates who have good technical knowledge, strong analytical thinking, and excellent communication skills. You will learn Oracle products, understand customer requirements, troubleshoot issues, document solutions, and ensure customers receive quality technical support. This position offers a great opportunity to build a strong career in technical support and enterprise technologies.

• Provide technical support to customers through support tickets and other communication channels.
• Troubleshoot software and application-related issues.
• Analyse customer problems and identify the root cause.
• Document issues, findings, and solutions accurately.
• Work with internal engineering teams to resolve complex cases.
• Ensure timely resolution of customer queries.
• Follow standard support processes and service level agreements.
• Maintain high customer satisfaction through professional communication.
• Learn Oracle products and continuously improve technical knowledge.
• Participate in team meetings and knowledge-sharing sessions.

• BE/B.Tech, ME/M.Tech, MCA, BCA, B.Sc or M.Sc in relevant disciplines.
• 0–2 years of experience can apply.
• Good academic record.
• Basic understanding of operating systems, databases, or networking.
• Strong analytical and problem-solving ability.
• Good verbal and written communication skills.
• Willing to work from the Bengaluru office.
• Ready to work in rotational shifts if required.

• Technical Troubleshooting
• SQL Basics
• Database Fundamentals
• Operating Systems
• Networking Basics
• Linux or Windows Knowledge
• Customer Support
• Analytical Thinking

Eligibles can apply for this drive online by clicking the link below. All upcoming interview details, exam schedules, and shortlisting updates will be sent directly to your registered email address.

👉 Click Here to Apply: Oracle Official website