Movate Technologies Career Opening
Movate Technologies Movate Technologies Freshers Walk-in | Technical Support Engineer | Hyderabad | 8th December 2025 Recruitment 2025
Freshers Jobs in Hyderabad
| Company | Movate Technologies |
|---|---|
| Category | IT |
| Job Type | Full time |
| Location | Hyderabad |
| Experience | Fresher |
| Batch Eligible | Any Graduate |
| Course | Any Graduation |
About Company
Movate (formerly known as CSS Corp) is a global technology and customer experience services company. Known for providing digital-first solutions, Movate works with Fortune 500 companies across various industries. The company focuses on innovation, customer satisfaction, and employee growth, offering an excellent platform for freshers to begin a long-term tech career.
Job Description
Movate is hiring Technical Support Engineers who can provide technical assistance to customers through multiple communication channels, ensuring high customer satisfaction and effective issue resolution.
Shift: Day Shift Only (9:00 AM – 6:00 PM)
Roles & Responsibilities
- Provide high-quality customer support via phone, email, chat, and social media
- Troubleshoot and resolve customer technical issues professionally
- Achieve First Call Resolution (FCR) by solving issues during the first interaction
- Maintain excellent customer satisfaction and service quality
- Assist customers with RMA (Return Merchandise Authorization) processes
- Document issues properly and follow troubleshooting procedures
Eligibility Criteria
- Any Graduate
- Immediate joiners preferred
- Fluency in English and Hindi is mandatory
Skills Required
- Basic understanding of Operating Systems (Windows & Mac)
- Knowledge of mobile & tablet storage concepts
- Basic understanding of wireless networking, routers, connectivity, and troubleshooting
- Excellent communication, comprehension, and listening skills
- Strong probing and problem-solving skills
- Good written English skills for email/chat support
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