JobOffCampus
Concentrix Career Opening

Concentrix Customer Service Representative Recruitment 2026

Freshers Jobs in Chennai

Posted: Jul 13, 2026 Chennai Views Applications Closed

Quick Summary: Concentrix is listing the role of Customer Service Representative. Applications for this listing are marked closed.

CompanyConcentrix
CategoryNon-IT
Job TypeFull Time
LocationChennai
ExperienceFreshers
Batch Eligible2024 / 2025 / 2026
CourseAny Degree
About Company
Concentrix is a global technology and business services company that delivers customer engagement, technical support, sales, and digital solutions for leading brands across multiple industries. Operating in more than 70 countries, Concentrix helps businesses improve customer experiences through innovation, technology, and skilled professionals. The company offers a supportive work environment, structured training programs, career development opportunities, and exposure to global clients, making it a popular choice for freshers and experienced professionals looking to build a career in customer service.
Job Description
Concentrix is hiring Customer Service Representatives to provide excellent support to customers through voice, chat, or email channels. The role involves handling customer queries, resolving issues efficiently, providing accurate information about products and services, and ensuring a positive customer experience. Candidates should have good communication skills, basic computer knowledge, and the ability to work in a fast-paced environment. Freshers with a customer-focused attitude are encouraged to apply. Selected candidates will receive training on company processes, customer handling, and service standards.
Roles & Responsibilities
  • Handle customer queries through voice, chat, or email.
  • Provide accurate information about products and services.
  • Resolve customer concerns professionally and efficiently.
  • Maintain high levels of customer satisfaction.
  • Record customer interactions accurately.
  • Follow company policies and quality standards.
  • Escalate complex issues when required.
  • Meet productivity and performance targets.
  • Work collaboratively with team members.
  • Deliver a positive customer experience.
Eligibility Criteria
  • Undergraduate, Diploma, or Graduate in any discipline.
  • Freshers and experienced candidates can apply.
  • Good verbal and written communication skills.
  • Basic computer knowledge and typing skills.
  • Willingness to work in rotational shifts if required.
  • Strong customer service and problem-solving skills.
  • Ability to work in a team-oriented environment.
Skills Required
  • Customer Service
  • Communication Skills
  • Active Listening
  • Problem Solving
  • Email Support
  • Chat Support
  • Voice Process
Selection Process
  • Online Application
  • Resume Shortlisting
  • Communication Assessment
  • HR Interview
  • Operations Interview
  • Document Verification
  • Offer Letter

This application is no longer accepting applications

The application window for this job has closed. Jobs on JobOffCampus are available for applications for up to 45 days from the posting date, unless the employer's stated deadline is earlier.

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