Capgemini Career Opening
Capgemini Associate Software Engineer Recruitment 2026
Freshers Jobs in Bangalore
| Company | Capgemini |
|---|---|
| Category | IT |
| Job Type | Full Time |
| Location | Bangalore |
| Experience | Freshers |
| Batch Eligible | Any Batch |
| Course | B.E / B.Tech |
About Company
Capgemini is a global leader in consulting, technology services and digital transformation. It helps clients across industries innovate, improve performance and achieve sustainable growth. With a presence in over 50 countries and a workforce of more than 300,000 professionals, Capgemini offers end‑to‑end services ranging from strategy and design to engineering and operations.
Job Description
Capgemini is hiring Associate Software Engineers for its Exceller program in Bangalore. The role is primarily L1 technical support in a voice‑based helpdesk environment. Candidates will interact with users, troubleshoot basic computer and application issues, provide first‑level assistance, and escalate complex problems. The position requires 24/7 rotational shift availability, strong communication, basic computer and MS Office knowledge. Both freshers and experienced candidates with a B.E/B.Tech or any degree are welcome.
Roles & Responsibilities
- Provide first‑level (L1) technical assistance to users via phone.
- Diagnose and troubleshoot basic computer, OS and application issues.
- Guide users through step‑by‑step solutions using MS Office and other tools.
- Escalate unresolved issues to higher support tiers as per process.
- Maintain accurate logs of calls and resolutions.
- Adhere to 24/7 rotational shift schedule.
Eligibility Criteria
- B.E, B.Tech or any graduate degree.
- Freshers and experienced candidates can apply.
- Good verbal and written communication skills.
- Basic understanding of computers and MS Office applications.
- Willingness to work in a voice‑based helpdesk and 24/7 rotational shifts.
- Prior helpdesk experience is an advantage (not mandatory).
Skills Required
- Good Communication Skills, Basic Computer Knowledge, MS Office, Helpdesk Support, Customer Handling, Shift Flexibility
Selection Process
Online application → HR screening round → Technical support interview (scenario‑based) → Final interview
This application is no longer accepting applications
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