Blue Yonder Career Opening
Blue Yonder Associate Support Engineer Recruitment 2026
Freshers Jobs in Pune
| Company | Blue Yonder |
|---|---|
| Category | IT |
| Job Type | Full Time |
| Location | Pune |
| Experience | Freshers |
| Batch Eligible | 2024 / 2025 / 2026 |
| Course | B.E / B.Tech / MCA |
About Company
Blue Yonder is a global technology company that develops intelligent supply chain, logistics, and retail solutions for businesses around the world. Its software helps organizations improve inventory management, demand forecasting, warehouse operations, transportation planning, and customer fulfillment processes. Trusted by many leading brands and enterprises, Blue Yonder combines advanced technologies such as artificial intelligence, machine learning, and cloud computing to solve complex business challenges. The company offers a collaborative work environment where fresh graduates can learn, innovate, and build successful careers in the technology industry.
Job Description
Blue Yonder is looking for motivated and detail-oriented graduates to join its team as Associate Support Engineers in Pune. This role is an excellent opportunity for freshers who want to build a career in enterprise software support, customer solutions, and technical troubleshooting.
As an Associate Support Engineer, you will assist customers in resolving application-related issues, analyze technical problems, monitor system performance, and collaborate with internal teams to ensure smooth product operations. You will gain practical exposure to enterprise software platforms, cloud technologies, incident management processes, and customer support best practices.
The role requires strong analytical thinking, effective communication skills, and a passion for solving technical challenges while delivering exceptional customer experiences.
Roles & Responsibilities
- Provide technical assistance for software and application-related issues.
- Investigate, troubleshoot, and resolve customer-reported problems.
- Monitor support tickets and ensure timely issue resolution.
- Work with engineering and product teams to address complex cases.
- Document incidents, findings, and troubleshooting steps.
- Assist in maintaining system reliability and performance.
- Analyze application logs and identify root causes of issues.
- Follow established support processes and service standards.
- Contribute to knowledge-sharing and process improvement initiatives.
- Deliver a professional and customer-focused support experience.
Eligibility Criteria
- Bachelor's or Master's degree in a relevant field.
- Freshers and recent graduates can apply.
- Basic understanding of software applications and databases.
- Knowledge of operating systems and networking fundamentals is an advantage.
- Strong analytical and problem-solving abilities.
- Good written and verbal communication skills.
- Ability to work collaboratively in a team environment.
- Willingness to learn enterprise software technologies.
Skills Required
- Technical Troubleshooting
- SQL Basics
- Database Concepts
- Software Support
- Incident Management
- Problem Solving
- Operating Systems Knowledge
- Communication Skills
- Analytical Thinking
- Customer Service Orientation
- Documentation Skills
- Team Collaboration
Selection Process
- Online Application
- Resume Screening
- Online Aptitude Assessment
- Technical Evaluation
- Technical Interview
- HR Discussion
- Final Selection & Offer Letter
This application is no longer accepting applications
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