Bentley Graduate Trainee, Education Support Recruitment 2026 | Freshers Jobs in Pune

Bentley Systems is a globally recognized infrastructure engineering software company that develops digital solutions used in construction, transportation, utilities, buildings, rail systems, and industrial projects. The company’s software helps engineers, architects, and infrastructure professionals design and manage large-scale real-world projects.

Bentley is known for products like MicroStation, ProjectWise, AssetWise, and the iTwin platform. These tools are widely used across industries that deal with roads, bridges, water systems, railways, and smart infrastructure development.

One reason many freshers prefer Bentley is its learning-oriented work culture. The company invests heavily in training and internal development programs. Instead of expecting fresh graduates to know everything from day one, Bentley focuses on gradual learning and structured onboarding.

The Pune office handles several global support and operational functions, making it a strong place for young professionals to gain international work exposure. Employees often work with teams across different countries, which improves communication, collaboration, and professional confidence.

Another important factor is job stability. Infrastructure technology is a growing sector, and companies like Bentley continue to expand as governments and industries invest more in digital engineering and smart infrastructure solutions.

The salary for the Graduate Trainee, Education Support position will be offered according to company norms and industry standards.

The Graduate Trainee – Education Support role is mainly focused on helping students and educators access Bentley’s educational software resources.

In simple terms, your daily work may involve responding to support tickets, verifying student eligibility, helping users create accounts, assisting with software access problems, and guiding users through basic troubleshooting steps.

This is not a hardcore coding role. Instead, it combines communication, coordination, and process management. Candidates who enjoy helping people, solving small technical issues, and working in structured systems may find this role comfortable and rewarding.

You will also learn how global support operations function inside a large software company. During the trainee period, the company provides exposure to education licensing systems, internal workflows, user communication standards, and support tools.

One unique aspect of this role is that it develops “professional communication discipline.” Many freshers underestimate this skill, but clear documentation and structured communication become extremely valuable in future corporate growth.

• Here are the major responsibilities in the Bentley Off Campus Hiring 2026 drive:
• Handle education support requests from students and academic users
• Assist users with account setup and software access issues
• Verify eligibility documents and student information
• Track and update support cases in internal systems
• Respond to emails using approved communication templates
• Escalate unresolved technical problems to higher support teams
• Maintain accurate records of user interactions and issue resolution
• Help improve FAQs and internal support documentation
• Participate in process testing and workflow improvements
• Collaborate with global support and operations teams

• Candidates applying for this Freshers Jobs opportunity should meet the following criteria:
• Any graduate degree is eligible
• Freshers and candidates with up to 1 year experience can apply
• 2023, 2024, and 2025 batches are preferred
• Good English communication skills are important
• Basic understanding of email and professional communication
• Comfortable working with web platforms and support tools
• Basic Microsoft Office knowledge required
• Willingness to learn new software systems
• Ability to follow structured workflows and SOPs
• Candidates should be open to working in a collaborative environment

• To perform well in this role, candidates should have the following skills:
• Strong written communication
• Basic problem-solving ability
• Patience while handling user queries
• Attention to detail
• Time management skills
• Basic computer troubleshooting awareness
• Professional email writing ability
• Team collaboration mindset
• Adaptability and learning attitude
• Basic understanding of software platforms and account systems

Eligibles can apply for this drive online by clicking the link below. All upcoming interview details, exam schedules, and shortlisting updates will be sent directly to your registered email address.

👉 Click Here to Apply: Bentley Official website

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