Bentley Graduate Trainee, Education Support Recruitment 2026
Freshers Jobs in Pune
| Company | Bentley |
|---|---|
| Category | IT |
| Job Type | Full Time |
| Location | Pune |
| Experience | 0 - 1 Year |
| Batch Eligible | 2024 / 2025 / 2026 |
| Course | Any Degree |
- Here are the major responsibilities in the Bentley Off Campus Hiring 2026 drive:
- Handle education support requests from students and academic users
- Assist users with account setup and software access issues
- Verify eligibility documents and student information
- Track and update support cases in internal systems
- Respond to emails using approved communication templates
- Escalate unresolved technical problems to higher support teams
- Maintain accurate records of user interactions and issue resolution
- Help improve FAQs and internal support documentation
- Participate in process testing and workflow improvements
- Collaborate with global support and operations teams
- Candidates applying for this Freshers Jobs opportunity should meet the following criteria:
- Any graduate degree is eligible
- Freshers and candidates with up to 1 year experience can apply
- 2023, 2024, and 2025 batches are preferred
- Good English communication skills are important
- Basic understanding of email and professional communication
- Comfortable working with web platforms and support tools
- Basic Microsoft Office knowledge required
- Willingness to learn new software systems
- Ability to follow structured workflows and SOPs
- Candidates should be open to working in a collaborative environment
- To perform well in this role, candidates should have the following skills:
- Strong written communication
- Basic problem-solving ability
- Patience while handling user queries
- Attention to detail
- Time management skills
- Basic computer troubleshooting awareness
- Professional email writing ability
- Team collaboration mindset
- Adaptability and learning attitude
- Basic understanding of software platforms and account systems
The Bentley Off Campus Hiring process may include the following stages:
1. Online Application
Candidates need to apply online through the official careers portal.
2. Resume Screening
Recruiters shortlist candidates based on communication skills, academics, internships, and overall profile quality.
3. Assessment Round
Some candidates may receive:
- Basic aptitude questions
- Communication evaluation
- Scenario-based support questions
4. Interview Round
The interview generally focuses on:
- Communication ability
- Problem-solving approach
- Customer handling situations
- Willingness to learn
- Team collaboration mindset
5. HR Discussion
Final discussion regarding salary, joining timeline, and work expectations.
Preparation Tip
Many freshers fail because they focus only on technical questions. For support-based roles, companies also evaluate clarity, confidence, listening ability, and professionalism.
This application is no longer accepting applications
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