Wipro Career Opening
Wipro Associate Recruitment 2026
Freshers Jobs in Chennai
| Company | Wipro |
|---|---|
| Category | IT |
| Job Type | Full time |
| Location | Chennai |
| Experience | Fresher – 2 Year |
| Batch Eligible | 2022 / 2023 / 2024 / 2025 |
| Course | Bachelor’s / Master’s Degree |
About Company
Wipro is a globally recognized IT services and consulting organization with operations across multiple countries. The company delivers technology-driven solutions to clients in industries such as banking, healthcare, manufacturing, telecom, and retail.
Wipro is well known for:
Strong ethical values
Employee-friendly work culture
Global project exposure
Continuous learning opportunities
For fresh graduates, Wipro offers structured onboarding, professional training, and a stable career path.
Job Description
The Associate role at Wipro focuses on delivering reliable technical and service support to clients. The position involves addressing customer concerns efficiently, resolving issues within agreed timelines, and ensuring that all service commitments and SLAs are consistently met.
The role includes both direct issue resolution and timely escalation of complex cases to maintain high service standards and customer satisfaction.
Roles & Responsibilities
- Process & Service Support
- Handle assigned service tasks and requests while meeting defined quality standards
- Respond to customer queries via phone and email in a polite and professional manner
- Accurately capture user details such as contact information, department, and issue description
- Update availability and status in internal workforce management tools
- Log, track, and document all customer interactions and actions taken
- Follow predefined workflows and standard operating procedures
- Ensure all service requests are resolved within contractual timelines
Eligibility Criteria
- Candidates must meet the following eligibility requirements to apply:
- Educational Qualification
- Any Graduate from a recognized university
- All academic streams are eligible
- Experience
- Freshers are encouraged to apply
- No prior work experience required
Skills Required
- Candidates applying for the Associate role should possess:
- Good communication skills (verbal and written English)
- Basic technical understanding and problem-solving ability
- Customer-focused attitude
- Ability to work in a team-oriented environment
- Willingness to follow processes and guidelines
- Time management and documentation skills
- Readiness to work in rotational shifts if required
This application is no longer accepting applications
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