Zepto Customer Support Executive Recruitment 2026
Freshers Jobs in Bangalore
| Company | Zepto |
|---|---|
| Category | BPO |
| Job Type | Full Time |
| Location | Bangalore |
| Experience | 0 - 2 Years |
| Batch Eligible | Any Batch |
| Course | Any Graduate |
Zepto is an Indian quick-commerce platform that delivers groceries and daily essentials. Its customer experience teams help resolve order-related concerns and provide timely assistance to customers.
Zepto is seeking Customer Support Executives in Bengaluru to assist customers with orders, deliveries, payments, refunds, and product-related concerns.
Job Details
- Location: Bengaluru, Karnataka
- Experience: 0–2 years; freshers may apply
- Qualification: Any graduate or 10+2
- Employment: Full-time
- Joining: Immediate joiners preferred
- Shifts: Rotational shifts, including weekends when required
- Salary: ₹25,000–₹50,000 per month listed in the job advertisement; confirm the actual offer with the recruiter.
Candidates should have good English communication, basic computer knowledge, and strong customer-handling skills.
- Assist customers through calls, chat, and email.
- Resolve order, delivery, payment, and refund queries.
- Coordinate with internal teams to resolve complaints.
- Update customer records in support systems.
- Escalate complex issues when necessary.
- Maintain service quality and customer satisfaction.
- Any graduate or 10+2 pass.
- Freshers and candidates with up to 2 years of experience may apply.
- Good verbal and written English.
- Basic computer skills.
- Strong communication and problem-solving abilities.
- Willingness to work rotational shifts.
- Immediate joiners preferred.
Customer Support, Communication, Email Support, Chat Support, Complaint Handling, CRM, Problem-Solving, Order Management, Refund Processing, Customer Satisfaction.
- Application screening.
- Communication assessment.
- Customer support interview.
- Final selection and onboarding.
The actual process may vary by hiring team.
Eligibles can apply for this drive online by clicking the link below. All upcoming interview details, exam schedules, and shortlisting updates will be sent directly to your registered email address.
👉 Click Here to Apply: Zepto Official website
👉 Join our WhatsApp Group : Click Here
👉 Join our Telegram Channel : Click Here
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