Tech Mahindra Urgent Opening in Tech Mahindra – Hiring Customer Support Executives Across India (Freshers Apply Now) Recruitment 2025 | Freshers Jobs in Bangalore

Tech Mahindra has announced a mass hiring for Customer Support Executives across multiple locations in India. This is an excellent opportunity for freshers who want to build a career in BPO, Customer Service, or Technical Support.
The company is looking for enthusiastic individuals with strong communication skills and a passion for helping customers.

If you're planning to start your career in Voice Process, Chat Support, Email Support, or Service Desk, this role is a perfect entry point. Tech Mahindra offers attractive salaries, stable job roles, and a chance to grow in one of India's leading IT & Business Service organizations.

The expected salary for the Urgent Opening in Tech Mahindra – Hiring Customer Support Executives Across India (Freshers Apply Now) position at Tech Mahindra will depend on your skills, qualifications, interview performance, and company compensation policies. Freshers selected for this role may also receive additional benefits such as performance incentives, health insurance, paid leave, training programs, and other employee benefits based on company policy.

As a Customer Support Executive at Tech Mahindra, you will be responsible for providing excellent service to customers across phone, chat, and emil channels. Your role includes resolving customer concerns, troubleshooting basic issues, and maintaining service quality in a fast-paced environment.
Key Job Responsibilities
Handle customer queries through voice calls, emails, and live chat
Provide accurate information and timely resolution for customer concerns
Perform basic troubleshooting for hardware, software, and network-related issues
Document customer interactions and maintain service desk records
Follow defined processes, scripts, and ITIL guidelines
Maintain professional behavior and ensure customer satisfaction
Assist users with system access, device support, and remote troubleshooting
Escalate complex issues to the appropriate team when required
Manage blended support (Voice + Email + Chat) as per operational requirements
Technical Support Responsibilities (If Assigned)
Troubleshoot computer systems, LAN, printers, and other devices
Support antivirus updates, patch management, and SCCM basics
Guide users through step-by-step instructions for resolving technical errors
Maintain accurate logs of technical incidents and resolutions

• As a Customer Support Executive, you will be responsible for handling customer queries through:
• Phone calls
• Live chat
• Email support
• This role requires excellent communication skills and the ability to understand and resolve customer concerns professionally.
• Key Responsibilities
• Respond accurately to customer questions via calls, emails, or chat
• Diagnose and troubleshoot basic technical issues
• Document issues and maintain service records in the system
• Provide step-by-step assistance for hardware or network issues
• Process customer requests and ensure quick resolution
• Maintain a positive attitude and show empathy during customer interactions
• Follow ITIL processes and service desk guidelines

• Some roles include basic technical troubleshooting such as:
• Hardware & network support for LAN, printers, mobile devices
• Desktop and laptop troubleshooting
• Remote assistance through support tools
• Antivirus updates, patch management & SCCM basics
• Handling blended processes (Voice + Email + Chat)

• Communication Skills
• Excellent verbal and written communication
• Clear pronunciation and neutral accent
• Active listening and ability to understand customer issues
• Ability to stay calm with difficult customers
• Customer Service Skills
• Strong problem-solving ability
• Empathy and patience
• Ability to handle high-volume queries
• Quick decision-making during customer interactions
• Good interpersonal and customer relationship management skills
• Technical Skills (Preferred but not mandatory)
• Basic understanding of computer hardware & networking
• Knowledge of LAN, printers, mobile device troubleshooting
• Familiarity with remote support tools
• Understanding of antivirus, updates, and patch basics
• Basic ITIL knowledge is an added advantage
• Workplace Skills
• Ability to work in rotational shifts
• Good time management and organization
• Team collaboration and coordination
• Multitasking ability in a blended process environment
• Positive attitude and willingness to learn
• Additional Skills (Good to Have)
• Previous experience in customer support or BPO
• Experience in domestic/international calling
• Ability to meet performance targets
• Understanding of CRM or ticketing tools

Eligibles can apply for this drive online by clicking the link below. All upcoming interview details, exam schedules, and shortlisting updates will be sent directly to your registered email address.

👉 Click Here to Apply: Tech Mahindra Official website

Why Join Tech Mahindra?

The Urgent Opening in Tech Mahindra – Hiring Customer Support Executives Across India (Freshers Apply Now) position at Tech Mahindra offers valuable hands-on experience, structured learning, and opportunities to develop the knowledge and skills required for future career advancement.

Interview Tips for Non-IT Roles

• Practice Coding Problems.
• Prepare HR Interview Answers.
• Revise Data Structures and Algorithms.
• Review DBMS, Operating Systems and Networking.

Frequently Asked Questions

Why should you join Tech Mahindra as a Urgent Opening in Tech Mahindra – Hiring Customer Support Executives Across India (Freshers Apply Now)?

Working at Tech Mahindra as a Urgent Opening in Tech Mahindra – Hiring Customer Support Executives Across India (Freshers Apply Now) offers valuable industry experience, professional development, and opportunities to grow into higher roles based on your performance and skills.

Is prior experience mandatory for Tech Mahindra Recruitment?

No. Tech Mahindra is hiring freshers for this role. Candidates who meet the eligibility criteria and perform well during the selection process are encouraged to apply.

What is the expected salary for the Urgent Opening in Tech Mahindra – Hiring Customer Support Executives Across India (Freshers Apply Now) position?

The salary package for the Urgent Opening in Tech Mahindra – Hiring Customer Support Executives Across India (Freshers Apply Now) role at Tech Mahindra is based on company standards, candidate skills, qualifications, interview performance, and overall experience. Additional benefits may also be provided according to company policy.

Where is the job location for Tech Mahindra Recruitment?

This position is based in Bangalore. Selected candidates should be willing to work from or relocate to Bangalore. You can also explore more jobs in Bangalore .

What is the selection process for Tech Mahindra?

The selection process generally includes an online application, aptitude or technical assessment (if applicable), technical interview, HR interview, and final document verification. The exact process may vary depending on the company and role.

How can I apply for Tech Mahindra Recruitment 2025?

Eligible candidates can apply through the official recruitment portal of Tech Mahindra. Simply scroll to the "How To Apply" section above and click the official application link to complete your registration.

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