Novel has officially announced its Off Campus Hiring 2026 drive for the position of Novel Office Freshers Recruitment | IT Support Executive (0–1 Year) | Bangalore | Apply Now in Bangalore. Freshers and eligible candidates can now apply online and check complete eligibility, salary details, and application process below.
Role Overview
The Novel Office Freshers Recruitment | IT Support Executive (0–1 Year) | Bangalore | Apply Now role at Novel is suitable for candidates looking to build experience in professional work environments, communication, teamwork, and business operations.
| Company | Novel |
| Category | IT |
| Job Type | Full time |
| Location | Bangalore |
| Experience | Fresher |
| Batch Eligible | Any Graduate |
| Course | Any Graduation |
About Company
Novel Office is a leading workspace solutions provider offering managed office spaces, coworking spaces, and serviced offices across India. The company delivers flexible workspace environments supported by strong IT infrastructure, dedicated support teams, and modern facilities.
In this role, you will work with an energetic team and support end users across various Novel Office locations in Bangalore.
💰 Salary / Stipend Details
₹3 – 6 LPA
Job Description
Novel Office is hiring fresh graduates for the role of IT Support Executive in Bangalore. Candidates with a degree in IT, Computer Science, or related fields and a passion for technical troubleshooting can apply. This is a great opportunity for freshers to begin their career in IT support.
Roles & Responsibilities
- Bachelor’s or Associate’s Degree in Information Technology, Computer Science, or related field
- Freshers 0–1 year experience are eligible
- Certifications like CompTIA A+, Network+, or equivalent are preferred
- Must be willing to travel to different office locations across Bangalore
- Basic understanding of hardware, software, and networking concepts
Eligibility Criteria
- Provide technical support to users via phone, email, or in-person for hardware, software, and network-related issues
- Troubleshoot desktop, laptop, printer, mobile, and peripheral device problems
- Install, configure, and maintain computer systems, applications, and hardware
- Assist in setting up and maintaining network infrastructure (routers, switches, firewalls)
- Perform routine system updates and preventive maintenance for optimal IT performance
- Record all support requests in a ticketing system and ensure timely resolution
- Educate and guide employees on proper usage of IT systems and tools
- Work closely with the IT team on new projects and internal initiatives
- Stay updated on the latest technology trends and IT best practices
- Assist with procurement, inventory management, and tracking of IT equipment
- Follow IT policies and security guidelines to ensure data protection and compliance
Skills Required
- 1. Technical Skills
- Basic understanding of computer hardware, printers, mobile devices, and peripherals
- Good knowledge of Windows OS, system installation, and software configuration
- Familiarity with networking concepts such as LAN, WAN, routers, switches, and firewalls
- Ability to troubleshoot system issues, network errors, and connectivity problems
- Knowledge of IT security, updates, and routine system maintenance
- Preferred: Certifications like CompTIA A+, Network+, or similar
- 2. Problem-Solving Skills
- Strong troubleshooting ability for hardware and software issues
- Capability to diagnose problems logically and provide effective resolutions
- Ability to multitask and prioritize multiple support requests
- 3. Communication Skills
- Clear and professional verbal communication
- Ability to explain technical issues to non-technical users
- Good email writing and documentation skills
- 4. Customer Service Skills
- Polite, patient, and customer-friendly approach
- Ability to provide end-user support in a calm and helpful manner
- Strong service orientation and willingness to assist colleagues
- 5. Teamwork & Collaboration
- Comfortable working with IT team members on projects
- Ability to support colleagues across different locations
- Positive attitude toward continuous learning and teamwork
- 6. Organizational & Documentation Skills
- Ability to log issues accurately in a ticketing system
- Maintain hardware/software inventory records
- Follow IT processes, policies, and security guidelines
- 7. Flexibility
- Willing to travel across multiple Novel Office locations in Bangalore
- Adaptable to new technologies, tools, and changing environments
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