Tata Communications Career Opening
Tata Communications Junior Engineer – Cloud Operations Recruitment 2026
Freshers Jobs in Chennai
| Company | Tata Communications |
|---|---|
| Category | IT |
| Job Type | Full time |
| Location | Chennai |
| Experience | Freshers |
| Batch Eligible | 2023 / 2024 / 2025 |
| Course | B.E / B.Tech / M.E / M.Tech |
About Company
Tata Communications is a global digital ecosystem enabler and part of the Tata Group. The company plays a key role in redefining connectivity through advanced technologies such as cloud computing, mobility, Internet of Things (IoT), security, and collaboration solutions.
With a strong presence in over 200 countries and territories, Tata Communications serves enterprises, service providers, and consumers worldwide. The company focuses on delivering innovative solutions that empower businesses to transform digitally.
Tata Communications is known for its commitment to excellence, innovation, and customer satisfaction. Working here gives employees the opportunity to be part of cutting-edge projects and contribute to shaping the future of communication technology.
Job Description
As a Junior Engineer – Cloud Operations, you will be responsible for managing customer queries and ensuring smooth operation of cloud-based systems. This is an operational role that requires problem-solving skills and the ability to handle technical issues efficiently.
You will work in a dynamic environment where you need to troubleshoot system and application issues, provide solutions, and escalate unresolved problems to the appropriate teams. The role also involves ensuring service-level agreements (SLAs) are met.
This position is ideal for candidates who want to start their career in cloud computing, IT support, and network operations.
Roles & Responsibilities
- Take ownership of customer issues and provide timely resolution
- Troubleshoot system and application-related problems
- Research and diagnose technical issues
- Escalate unresolved issues to internal teams
- Ensure SLA compliance and service quality
- Monitor system performance and stability
- Maintain proper documentation of issues and solutions
- Work in a 24x7 operational environment
- Collaborate with technical and support teams
- Stay updated with latest cloud technologies
Eligibility Criteria
- Bachelor’s or Master’s degree in relevant fields
- Freshers or candidates with 0–4 years of experience
- Basic understanding of cloud technologies
- Strong problem-solving skills
- Good communication skills
- Ability to work in rotational shifts
- Knowledge of IT infrastructure and networking
- Willingness to work in Chennai
- Ability to work in a fast-paced environment
- Strong analytical mindset
Skills Required
- Troubleshooting and debugging skills
- Knowledge of cloud platforms (AWS / Azure basics)
- Understanding of networking concepts
- Strong communication skills
- Customer support experience (preferred)
- Ability to work under pressure
- Time management and multitasking
- Analytical thinking
- Team collaboration skills
- Adaptability and learning mindset
This application is no longer accepting applications
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