Sopra Steria Off Campus 2026 Hiring Fresher For Engineer Trainee | Chennai
Looking for freshers jobs in Chennai? Sopra Steria has started hiring candidates for the Engineer Trainee role. Interested applicants can explore eligibility, salary package, required skills, and application process below.
The Engineer Trainee role at Sopra Steria is suitable for candidates looking to build experience in professional work environments, communication, teamwork, and business operations.
| Company | Sopra Steria |
|---|---|
| Category | IT |
| Job Type | Full time |
| Location | Chennai |
| Experience | Fresher |
| Batch Eligible | 2025 Batch |
| Course | B.E / B.Tech (CSE / IT) |
Sopra Steria is a leading European technology company that specializes in consulting, digital services, and software development. The company helps organizations transform digitally and improve their business operations through innovative technological solutions.
Founded in Europe, Sopra Steria has grown into a global organization with more than 50,000 employees across nearly 30 countries. The company works with clients from different industries such as banking, government, aerospace, defense, telecommunications, and transportation.
Sopra Steria focuses on delivering end-to-end digital transformation services that help companies become more efficient and competitive in the modern digital world. The organization combines advanced technologies with deep industry knowledge to create innovative solutions for its clients.
The company strongly believes in putting people at the center of its strategy. Sopra Steria encourages collaboration, creativity, and continuous learning among its employees. With its commitment to innovation and excellence, the company generated €5.1 billion in revenue in 2022.
Working at Sopra Steria provides employees with opportunities to work on global projects, learn new technologies, and build successful careers in the IT industry.
The Engineer Trainee role at Sopra Steria involves providing first-level support to external customers and assisting users with technical issues related to hardware and software systems.
Selected candidates will work as part of the help desk support team, where they will handle customer queries through phone, email, and chat. The role requires candidates to diagnose problems, provide solutions, and ensure that service requests are resolved within the agreed service level timelines.
Engineer Trainees will also collaborate with technical teams to resolve complex issues and ensure smooth functioning of IT systems. The role is ideal for fresh graduates who are interested in technical support, troubleshooting, and IT service management.
Candidates must be willing to work in flexible shifts and adapt to different working environments.
- Candidates selected for the Engineer Trainee role will perform the following tasks:
- Provide first-level technical support to customers through phone, email, or chat.
- Diagnose hardware and software issues and provide appropriate solutions.
- Troubleshoot system-related problems reported by users.
- Ensure timely resolution of technical issues according to service level agreements (SLAs).
- Document support tickets and maintain accurate records of issues and solutions.
- Collaborate with internal technical teams for complex problem resolution.
- Provide guidance to users regarding software and system usage.
- Monitor system performance and report recurring issues.
- Maintain a high level of customer satisfaction through effective communication.
- Continuously learn and update technical knowledge.
- Candidates must meet the following requirements to apply for Sopra Steria Off Campus Hiring 2026:
- Candidates must have a B.E / B.Tech degree in CSE or IT.
- Only 2025 batch graduates are eligible.
- Minimum 70% marks in 10th and 12th standard.
- Minimum 60% marks in graduation.
- Candidates must not have any active backlogs.
- Maximum academic gap allowed is 2 years.
- Strong interest in IT support and troubleshooting roles.
- Candidates must be willing to work in shift-based roles.
- Good communication skills are required.
- Candidates must be ready to sign a 3-year service agreement.
- To succeed in this role, candidates should have the following skills:
- Basic knowledge of computer hardware and software systems
- Understanding of operating systems and networking concepts
- Strong problem-solving and troubleshooting skills
- Ability to communicate clearly with customers
- Good analytical thinking ability
- Ability to work effectively in a team environment
- Basic understanding of IT service management
- Ability to learn new tools and technologies quickly
- Time management and multitasking abilities
- Strong commitment to delivering quality service
✔ Verified & Updated by JobOffCampus Editorial Team
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