Jio Off Campus 2026 Hiring Fresher For Apprentice Engineer | Mumbai

The Apprentice Engineer role at Jio is suitable for candidates looking to build experience in professional work environments, communication, teamwork, and business operations.

Reliance Jio Infocomm Limited, popularly known as Jio, is a leading telecommunications company in India. Jio revolutionized the Indian telecom industry by providing affordable high-speed 4G and 5G internet services to millions of users across the country.

Jio’s mission is to empower every Indian with digital connectivity. The company continuously invests in innovative technologies, digital infrastructure, and next-generation communication systems.

At Jio, employees work in a dynamic environment where technology, innovation, and customer satisfaction are the top priorities. Jio provides employees with opportunities to learn, grow, and contribute to India’s digital transformation journey.

Joining Jio means becoming part of a mission to make India digitally empowered and technologically advanced.

Jio is hiring Fresher candidates for the Apprentice Engineer role in Mumbai. This role primarily focuses on telecom network maintenance, first-level technical support, and fault management.

As an Apprentice Engineer, you will work closely with operations teams to ensure smooth functioning of network services. You will handle troubleshooting tasks, manage trouble tickets, and ensure service-level agreements (SLA) are maintained.

This role is ideal for candidates interested in telecom engineering, network operations, and technical support functions.

• As an Apprentice Engineer at Jio, your key responsibilities will include:
• Ensuring first-level proactive and reactive maintenance of telecom infrastructure.
• Monitoring and prioritizing network faults to meet agreed SLA timelines.
• Handling emergencies and coordinating with first-level operations teams.
• Investigating root causes of network issues and recommending corrective actions.
• Managing complaints and escalations raised by end customers or customer care centers.
• Analyzing Trouble Tickets and ensuring timely resolution.
• Supporting technical teams in maintaining smooth network operations.
• Ensuring adherence to operational processes and tools as per company guidelines.
• Coordinating tasks efficiently across departments.
• Assisting in performance monitoring and reporting activities.
• This role provides real-time exposure to telecom infrastructure management and customer-facing technical operations.

• Candidates applying for Jio Off Campus Drive 2026 must meet the following eligibility criteria:
• Bachelor of Engineering (B.E) or Bachelor of Technology (B.Tech) in Electronics & Communication (E&C) or relevant engineering field.
• Freshers are eligible to apply.
• Any batch graduates can apply.
• Basic understanding of telecom domain concepts.
• Good analytical and troubleshooting skills.
• Candidates with knowledge of network maintenance and technical support processes will have an added advantage.

• The ideal candidate should have the following skills:
• Basic understanding of telecom domain and network operations.
• Knowledge of first-level technical support activities.
• Ability to analyze and resolve technical issues.
• Familiarity with SLA-based operations.
• Strong communication and coordination skills.
• Ability to handle escalations and customer complaints professionally.
• Basic understanding of troubleshooting tools and processes.
• Teamwork and task delegation capability.
• Strong problem-solving skills and willingness to work in operational environments are highly preferred.

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